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Mark and Joanna Vanhegan (UK)
We are based in the UK. We had been looking for over 2 years with various agents based in Florence for a suitable farmhouse near San Gimignano. Whilst no doubt well intentioned their approach resulted in us driving miles to see wholly inappropriate properties scattered all over Tuscany. To say the process was frustrating was an under-estimate. Then we met Max. It was like a breath of fresh air. He was honest, straightforward, realistic and listened to the factors which were important to us. He was able to show us a variety of different properties within a couple of months. None was exactly what we were after. However most impressively he kept our requirements in mind and his ear to the ground. Consequently I received a telephone call out of the blue from him about 4 months after our last visit telling me that I should come out and view a property. He was right. Due to his and Roberta's, (his wife's), wide circle of family, friends and colleagues in the area, he had found our home even before it had come onto the market. He was proactive, incredibly helpful and because Joanna and I have only the most rudimentary of Italian - we get by on school Latin with arm gestures - he was able to and did help us through the process not only of buying the property but recommending various geometra, builders, even gardeners. He went well beyond the role of an agent. He did it with great charm and efficiency. We would have no hesitation in recommending him to any potential purchaser or indeed seller. By way of further confirmation I recently introduced Max to an Italian native resident in London who has been seeking to sell his house in the North of Italy. His reaction on meeting Max was of complete surprise and delight that such an agent existed and gratitude for the contact!
Mark and Joanna Vanhegan (UK)
mark@vanhegan.org